Effective Date: April 19th, 2025

Toronto Pest Experts is a sole proprietorship owned and operated by Mohit Rajnish Gupta.

Welcome to Toronto Pest Experts. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.

The “user” is defined as the party that uses the website and/or fills the “Get A Quote” form. 

1. Introduction:

Toronto Pest Experts operates as a lead generation platform, connecting users with professional pest control service providers in Toronto and the Greater Toronto area. We do not provide pest control services ourselves but facilitate the introduction between potential clients and licensed exterminators. Hence, We are not a pest control company; we are only a lead generation platform. 

2. No Licensing Requirements for Toronto Pest Experts

As we do not engage in the sale, application, or direct handling of pesticides, Toronto Pest Experts is not required to hold any of the following licenses under Ontario’s Pesticides Act and Ontario Regulation 63/09:

• Exterminator Licence: Required for individuals who apply or use certain pesticides. Since we do not perform pesticide applications, this license is not applicable to our operations.

• Operator Licence: Necessary for businesses that employ individuals to apply pesticides commercially, such as pest control companies. As we do not employ exterminators or conduct pest control services, and since we are not a pest control company, we do not need this license. 

• Vendor Licence: Required for entities that sell, offer to sell, or transfer certain pesticides. Since we do not engage in the sale or distribution of pesticides, this license is not required for our business.

3. Role and Responsibilities

Our role is strictly limited to facilitating connections between users and pest control service providers. We do not:

• Guarantee the qualifications, licensing status, or service quality of any pest control provider.

• Participate in any contractual agreements made between users and pest control providers.

• Assume responsibility for any disputes or issues arising between users and pest control providers.

While Toronto Pest Experts aims to connect users with pest control providers who are experienced and self-attest to being licensed as required under Ontario law, we do not independently verify or collect licensing credentials. We work with providers who claim to be licensed and have demonstrated reliability. This defines the basis of our references to terms like professionals, verified, licensed, and trusted providers on our platform.

It is the sole responsibility of pest control providers to ensure they remain compliant with all applicable laws, regulations, and licensing requirements.

Pest control providers must obtain explicit user consent for any further communication beyond the initial contact once the user has responded. Pest control providers may attempt contact up to three times total, through a combination of email, phone, or text – in order to establish initial contact with the user. Providers must also comply with PIPEDA and other applicable privacy laws regarding the handling of user information.

Toronto Pest Experts facilitates the connection between users and pest control service providers but does not guarantee that any provider will contact the user or that the user will receive a specific number of quotes as requested. It is the sole responsibility of the pest control providers to initiate communication once a lead is shared with them. While we strive to connect users with providers based on the user’s preference of the number of quotes they wish to receive, the final number of quotes or responses received is subject to the responsiveness, availability, and ability of the providers to deliver a certain service, and not within the control of Toronto Pest Experts.

Further, we strongly encourage users to perform their own due diligence before hiring or engaging with any pest control provider referred through our platform.

4. Limitation of Liability

Toronto Pest Experts shall not be held liable for any damages, losses, or issues arising from the use of our website or from engagements between users and any pest control service providers contacted through our platform.

5. Changes to terms

We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated terms.

6. Governing Law

These terms and conditions are governed by the laws of the Province of Ontario, Canada.